Monday, February 23, 2009

Telco Hell

I know I am certainly not unique when I say that dealing with telcos is up there as one of the most frustrating things we have to do throughout our lives, but if I never have to deal with one ever again I will be a happy woman!

We recently relocated out of Sydney. Thinking I would be very organised a week before the move and arrange for our phone and internet to be connected by the time we moved in to our new house was very wishful and so far from reality. Whoever thought that relocating phone/internet could be so difficult.

Well it was and took weeks to sort out, countless hours on the phone, several very heated phone calls, tears, telco sackings, more tears, wasted time without internet, more heated phone calls and utter disbelief at the lack of cohesion within an organisation and the incompetent people within them.

I won't bore you with the details at it would take too long to write, but suffice to say don't ever deal with Primus or Telstra!!

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